Terms & Conditions

Last Updated: 04 April 2026

Introduction

Welcome to Juffrou By Die Huis, an online learning platform designed to support Grade 4-9 learners in understanding Afrikaans through structured, easy-to-follow lessons. By accessing, browsing, or using our website, services, or course content, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

About the Service

Juffrou By Die Huis provides structured online Afrikaans courses for Grade 4-9 learners. The platform includes video lessons, downloadable worksheets, visual notes, and guided modules designed to simplify learning and improve understanding through clear, step-by-step explanations.

Eligibility

Our platform is intended for learners and parents. Users under the age of 18 should only use the platform with the involvement or permission of a parent or legal guardian to ensure proper guidance and supervision.

Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether authorized by you or not.

Payments & Pricing

All payments are securely processed via Paystack. Pricing may vary depending on the selected plan:

Prices may change, but existing subscriptions will not be affected during their active period.

Subscription & Access

Access to course content is granted based on your selected plan and remains active for the duration of that subscription. Once your plan expires, access to all lessons and materials will be removed unless you renew.

Cancellation Policy

Once a subscription or course has been purchased, it cannot be cancelled for a refund. Access will remain active for the full duration of the selected plan.

Refund Policy

Due to the digital nature of our courses, refunds are generally not provided once access has been granted. However, if you experience technical issues or payment errors, our support team will review your case and assist where possible.

Intellectual Property

All content on the platform, including videos, notes, and worksheets, is the property of Juffrou By Die Huis. You may not copy, reproduce, distribute, or share any materials without written permission, as they are intended for personal educational use only.

User Conduct

Users agree to use the platform responsibly. You must not:

Share login credentials
Distribute course content
Use the platform for unlawful purposes
Violations may result in restricted access or account termination.

Course Availability

We reserve the right to update, modify, or improve course content at any time. These updates are made to enhance learning quality and ensure that content remains relevant and aligned with curriculum requirements.

Limitation of Liability

While we aim to provide effective learning tools, we do not guarantee specific academic results. Juffrou By Die Huis is not liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform.

Termination

We reserve the right to suspend or terminate user accounts that violate these Terms & Conditions or misuse the platform in any way, without prior notice if necessary.

Contact Information

If you have any questions, concerns, or require support, you can contact us through our official email or phone number. Our team will aim to respond promptly and assist you.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform after changes have been made indicates your acceptance of the revised terms.